· UK delivery - £3.50

· UK delivery for orders over £100 - FREE

· International delivery - from £11.20 (rate calculated at checkout based on your location and parcel weight)

· Express delivery will be added to our site soon – please contact us if required. 

UK orders are dispatched with Royal Mail 2nd Class as standard.

Due to COVID-19, delays are to be expected.

We aim to dispatch orders within 2-3 business days. UK delivery may take up to 7 working days after this point. Some areas are experiencing further delays due to local understaffing.

International orders to Europe on average may take 2-3 weeks, with delays at customs dependent on your country. Orders will not be considered as lost until 28 working days following dispatch. Customers are responsible for all duties, customs charges and import taxes

We start packing your order as soon as it's placed, so we cannot guarantee cancellations or amendments to your order. Contact us as soon as possible to see if we can assist

If you are unhappy with your order for any reason, you can send it back to us within 14 days of receipt for a full refund. Items must be in the exact condition they were received. Buyers are responsible for return postage - please note this refund policy applies to buyers in the European Union only.

Please do not return your parcel without first notifying us of your issue via email at tweedofholme@gmail.com